SERVICE
We will always give estimates before commencing work.
We will always get approval if the job is going to be more expensive than the quote.
All prices excluding local and state sales tax.
ESTIMATES & BASIC MAINTENANCE:
Quick & Dirty Estimate: FREE
“Hey man, think you could take a look at this thing?” If you just want me to take a look at your gear and tell you what I think is wrong with it or how much it is worth in 10 mins or less — no obligation or sweat.
Detailed Written Estimate: $25 per Item | 5 for $100
Reserved for estimates that require disassembly or otherwise complicated triage; applies to estimates that require a formal written estimate for insurance, court proceedings, and other official purposes. Five items or more will be charged at $20 per. For large / bulk jobs or studio / estate appraisals; get a quote!
Diagnostic/Bench Fee: $25 per Item
This applies specifically to warranty repairs and extra lengthy diagnosis situations.
Standard Restring: Acoustic & Electric – $20 | Locking or 12 String – $40
*Plus price of strings* — either buy them here or provide your favorite brand and gauge. This option is for guitars that are in generally good condition besides some dusty strings and do not need a set up. Extended range players, add $3 per additional string.
Standard Setup: Electric – $50 | Acoustic – $60 | Locking Tremolo or 12 String – $80
*Plus price of strings* — either buy them here or provide your favorite brand and gauge. Extended range players, add $5 per additional string.
Includes:
1. Good clean and polish
2. Raw wood fretboard & bridge conditioning with Lemon Oil (Linseed Oil available upon request)
3. Truss Rod Adjustment (if needed)
4. Saddle height adjustment
5. LIGHT fretboard and fret cleaning. *Extra cheesy or dirty fretboards will be charged for a fretboard cleaning and fret level*
6. Flush and clean electronics with contact cleaner
7. Tighten and lubricate machine head tuners
8. Inspect and tighten any loose screws or connections — stripped or missing screws replaced.
9. Pickup height and balance adjustment
10. Intonation check and adjustment
11. Longevity and stability issue inspection; early diagnosis of potential issues like cracks or swells
12. String change (strings not included)
Due to the random nature of local weather and humidity, we recommend set ups every 2-3 string changes or anytime we have experienced a drastic weather shift (i.e. cold to hot or vice versa; humid to dry or vice versa.) You know what they say about Tennessee weather… if you don’t like it, wait five minutes.
Generally, anytime you feel like your guitar is fighting you or not playing like it should, it is time for a set up.
Quick & Dirty Estimate: FREE
“Hey man, think you could take a look at this thing?” If you just want me to take a look at your gear and tell you what I think is wrong with it or how much it is worth in 10 mins or less — no obligation or sweat.
Detailed Written Estimate: $25 per Item | 5 for $100
Reserved for estimates that require disassembly or otherwise complicated triage; applies to estimates that require a formal written estimate for insurance, court proceedings, and other official purposes. Five items or more will be charged at $20 per. For large / bulk jobs or studio / estate appraisals; get a quote!
Diagnostic/Bench Fee: $25 per Item
This applies specifically to warranty repairs and extra lengthy diagnosis situations.
Standard Restring: Acoustic & Electric – $20 | Locking or 12 String – $40
*Plus price of strings* — either buy them here or provide your favorite brand and gauge. This option is for guitars that are in generally good condition besides some dusty strings and do not need a set up. Extended range players, add $3 per additional string.
Standard Setup: Electric – $50 | Acoustic – $60 | Locking Tremolo or 12 String – $80
*Plus price of strings* — either buy them here or provide your favorite brand and gauge. Extended range players, add $5 per additional string.
Includes:
1. Good clean and polish
2. Raw wood fretboard & bridge conditioning with Lemon Oil (Linseed Oil available upon request)
3. Truss Rod Adjustment (if needed)
4. Saddle height adjustment
5. LIGHT fretboard and fret cleaning. *Extra cheesy or dirty fretboards will be charged for a fretboard cleaning and fret level*
6. Flush and clean electronics with contact cleaner
7. Tighten and lubricate machine head tuners
8. Inspect and tighten any loose screws or connections — stripped or missing screws replaced.
9. Pickup height and balance adjustment
10. Intonation check and adjustment
11. Longevity and stability issue inspection; early diagnosis of potential issues like cracks or swells
12. String change (strings not included)
Due to the random nature of local weather and humidity, we recommend set ups every 2-3 string changes or anytime we have experienced a drastic weather shift (i.e. cold to hot or vice versa; humid to dry or vice versa.) You know what they say about Tennessee weather… if you don’t like it, wait five minutes.
Generally, anytime you feel like your guitar is fighting you or not playing like it should, it is time for a set up.
SET UP ADD-ONS:
Basic Fretboard Cleaning & Light Fret Level: +$25
Frets and fretboard are cleaned and polished with a little more thorough hand than is included in the set up. Any sharp fret ends are filed down and tamed. Fretboard is liberated of all “finger cheese,” (i.e. dirt and grime build up; goes great on a Ritz® cracker.) Frets are very delicately leveled and reshaped to remove any buzzing or sizzle. The frets lightly sanded with a high grit sanding sponge, and are then finished with steel wool and finally a microfiber scouring pad. We recommend this treatment every 5-6 string changes, or around twice a year with moderate to heavy play.
Intense Fretboard Cleaning & Heavy Fret Level: +$75
Same as above, but reserved for guitars that have not had a level in a while and need a lot of extra care; this will only apply to guitars with decently divoted, damaged or flattened frets. Frets and fretboard are cleaned and polished. Any sharp fret ends are filed down and tamed. Fretboard is liberated of all “finger cheese.” Frets are HEAVILY leveled, reshaped and recrowned to remove divots, buzzing or sizzle. The frets are then finished with steel wool and finally a microfiber scouring pad. We recommend routine set ups with periodic basic cleanings & light fret leveling as described above to extend the life of your frets.
Fret Rescue - "Please, sir, my frets...": +$120
Same as above and above, but reserved for guitars that have not had a level in a LONG while and honestly could use a refret - but a refret is not in the cards right now. This will only apply to guitars with heavily divoted, damaged or flattened frets. I usually reserve this option for vintage guitars that have been out of commission for a while or have had heavy play for decades. Frets and fretboard are cleaned and polished. Any sharp fret ends are filed down and tamed. Fretboard is liberated of all “finger cheese.” Frets are HEAVILY leveled, reshaped and recrowned to remove divots, buzzing or sizzle. The frets are then finished with steel wool and finally a microfiber scouring pad. This treatment is only for extreme cases. We recommend routine set ups with periodic basic cleanings & light fret leveling as described above to extend the life of your frets.
MusicNomad FRINE Micro-Abrasion Fret Buff & Polish: +$10
Showroom shine! If you want people to be able to see your frets from space, this is the option for you. We use MusicNomad FRINE polish to make your frets mirror-shiny. This can be done after a fret level to give it that extra pizazz or between levels to keep your frets clean and presentable.
Pickup Swap: +$20 per Pickup
Want to swap out those Squier pups for some Seymours or DiMarzios? I don’t blame you. Pickup swaps are $20 per pickup, pickups not included. Customer supplied pickups are preferred, but if you are unsure what to order, we will help you find what you need or order it for you for the cost of parts, shipping and taxes.
Electronics Replacement: Pots: +$25 per Pot | Toggle Switch or Blade Switch: +$35
Includes replacement component; additional fees might apply for specialty / super high performance components. Got a shorted out dodad? A blown whosit? We can fix that. This option can be purchased without a set up if the electronics are mounted in such a way that does not require removing the strings. (i.e. Gibson® style rear control access and the like)
New Nut Installation (Prefab): Bone +$25 | TUSQ +$35
Includes nut. This is reserved for models where prefabricated nuts that only require mild fitting and slotting are widely available.
New Acoustic Saddle Installation (Prefab): Bone +$15 | TUSQ +$25
Includes saddle. This is reserved for models where prefabricated saddles that only require mild fitting and slotting are widely available.
New Nut or Saddle Installation (Custom, Hand-Carved): Bone +$75 | TUSQ +$90
Includes nut or saddle. This is reserved for models where prefabricated nuts are hard to find and the nut or saddle has to be carved from scratch.
Tuners Machine Heads Swap: 6 String +$45 | 12 String +$75
Want to swap out those Epiphone tuners for some Grovers or Schallers? I don’t blame you. We can change out your tuners for you, no problemo. Customer supplied tuner sets are preferred, but if you are unsure what to order, we will help you find what you need or order it for you for the cost of parts, shipping and taxes.
Electric Bridge, Pickguard or Hardware Swap: +$30
Want to swap out that P-Bass bridge for a Hipshot or Wilkinson? Want to change that pickguard to a lovely tortoise shell? I don’t blame you. We can change out your hardware for you, no sweat! Customer supplied bridges and hardware are preferred, but if you are unsure what to order, we will help you find what you need or order it for you for the cost of parts, shipping and taxes
Basic Fretboard Cleaning & Light Fret Level: +$25
Frets and fretboard are cleaned and polished with a little more thorough hand than is included in the set up. Any sharp fret ends are filed down and tamed. Fretboard is liberated of all “finger cheese,” (i.e. dirt and grime build up; goes great on a Ritz® cracker.) Frets are very delicately leveled and reshaped to remove any buzzing or sizzle. The frets lightly sanded with a high grit sanding sponge, and are then finished with steel wool and finally a microfiber scouring pad. We recommend this treatment every 5-6 string changes, or around twice a year with moderate to heavy play.
Intense Fretboard Cleaning & Heavy Fret Level: +$75
Same as above, but reserved for guitars that have not had a level in a while and need a lot of extra care; this will only apply to guitars with decently divoted, damaged or flattened frets. Frets and fretboard are cleaned and polished. Any sharp fret ends are filed down and tamed. Fretboard is liberated of all “finger cheese.” Frets are HEAVILY leveled, reshaped and recrowned to remove divots, buzzing or sizzle. The frets are then finished with steel wool and finally a microfiber scouring pad. We recommend routine set ups with periodic basic cleanings & light fret leveling as described above to extend the life of your frets.
Fret Rescue - "Please, sir, my frets...": +$120
Same as above and above, but reserved for guitars that have not had a level in a LONG while and honestly could use a refret - but a refret is not in the cards right now. This will only apply to guitars with heavily divoted, damaged or flattened frets. I usually reserve this option for vintage guitars that have been out of commission for a while or have had heavy play for decades. Frets and fretboard are cleaned and polished. Any sharp fret ends are filed down and tamed. Fretboard is liberated of all “finger cheese.” Frets are HEAVILY leveled, reshaped and recrowned to remove divots, buzzing or sizzle. The frets are then finished with steel wool and finally a microfiber scouring pad. This treatment is only for extreme cases. We recommend routine set ups with periodic basic cleanings & light fret leveling as described above to extend the life of your frets.
MusicNomad FRINE Micro-Abrasion Fret Buff & Polish: +$10
Showroom shine! If you want people to be able to see your frets from space, this is the option for you. We use MusicNomad FRINE polish to make your frets mirror-shiny. This can be done after a fret level to give it that extra pizazz or between levels to keep your frets clean and presentable.
Pickup Swap: +$20 per Pickup
Want to swap out those Squier pups for some Seymours or DiMarzios? I don’t blame you. Pickup swaps are $20 per pickup, pickups not included. Customer supplied pickups are preferred, but if you are unsure what to order, we will help you find what you need or order it for you for the cost of parts, shipping and taxes.
Electronics Replacement: Pots: +$25 per Pot | Toggle Switch or Blade Switch: +$35
Includes replacement component; additional fees might apply for specialty / super high performance components. Got a shorted out dodad? A blown whosit? We can fix that. This option can be purchased without a set up if the electronics are mounted in such a way that does not require removing the strings. (i.e. Gibson® style rear control access and the like)
New Nut Installation (Prefab): Bone +$25 | TUSQ +$35
Includes nut. This is reserved for models where prefabricated nuts that only require mild fitting and slotting are widely available.
New Acoustic Saddle Installation (Prefab): Bone +$15 | TUSQ +$25
Includes saddle. This is reserved for models where prefabricated saddles that only require mild fitting and slotting are widely available.
New Nut or Saddle Installation (Custom, Hand-Carved): Bone +$75 | TUSQ +$90
Includes nut or saddle. This is reserved for models where prefabricated nuts are hard to find and the nut or saddle has to be carved from scratch.
Tuners Machine Heads Swap: 6 String +$45 | 12 String +$75
Want to swap out those Epiphone tuners for some Grovers or Schallers? I don’t blame you. We can change out your tuners for you, no problemo. Customer supplied tuner sets are preferred, but if you are unsure what to order, we will help you find what you need or order it for you for the cost of parts, shipping and taxes.
Electric Bridge, Pickguard or Hardware Swap: +$30
Want to swap out that P-Bass bridge for a Hipshot or Wilkinson? Want to change that pickguard to a lovely tortoise shell? I don’t blame you. We can change out your hardware for you, no sweat! Customer supplied bridges and hardware are preferred, but if you are unsure what to order, we will help you find what you need or order it for you for the cost of parts, shipping and taxes
OTHER REPAIRS:
Strap Button Install: $10
Includes economy strap buttons. Super common repair; whether they are stripped out or were never installed in the first place, we can help you out. In most cases, if we are not busy, I can do it while you wait. Takes about 10 minutes.
Output Jack Repair: $28
Includes jack. This is probably the most common repair I do. In most cases, if we are not busy, I can do it while you wait. Takes about 15 minutes.
Spot Fret Level: $15 per Spot
*Up to 3 spots* If your guitar plays great, but has one or two dead frets or a little bit of sizzle, this is the option for you. Spot levels are used to tame down a few high frets. If you have more than 2-3 high spots though, it is time for a set up and light fret level. In most cases, if we are not busy, I can do 1-3 spot levels while you wait. Takes about 25-45 minutes.
Floyd Rose® / Locking Tremolo Balancing: $40
Say your strings are new and the relief setting in your neck is good, but your tremolo is either hiked way up or slammed way back. This is the option for you; we can get your locking tremolo floating flush to the body and back to where it is supposed to be. This options is ONLY available if the guitar is fully strung and otherwise ready to go — if the guitar needs strung or a truss rod adjustment, your guitar will require the full $80 set up.
Headstock Repair: $240+
Cracked headstocks — It happens to the best of them. Four hour minimum: complicated or otherwise elaborate repairs might be subject to additional fees depending on the severity of the damage. These cases will be charged at shop rate.
Acoustic Guitar Electrification: $150 + Parts
Tired of micing that acoustic guitar? We can help with that. There are a lot of ways to eat this Reese’s®, but we will find the electrification method that works best with your particular set of circumstances. Does not include pickup or hardware; you can either provide them or we can order them for you for the cost of parts, shipping and taxes.
Rubber Bridge Installation: No Electrification – $195 | With Electrification – $295
Includes my original rubber bridge. Does not include pickups and electronics. There is no denying that my rubber bridge has become one of the things I am most known for. If you want me to rubberize your guitar, I will do that for you. Keep in mind that only certain kinds of guitars are eligible, guitars with floating bridges are the easiest — but if it can happen, I will make it happen. If you are curious if your guitar will work, shoot me an email and let’s talk about it.
Basic Rewire: $60 + Parts (2 Pot or less circuit)
Advanced Rewire: $120 + Parts (4 Pot or More Circuit)
There are a multitude of reasons you would want to rewire your guitar. We can help with that! This option covers most basic guitar wiring diagrams: Strat®, Tele®, Les Paul®, SG®, P & J Basses, etc. Jazzmaster®, Jaguar® and other uber-complicated or custom wiring will incur additional hourly fees, charged at shop rate.
Acoustic Guitar Bridge Seal: $120 + Set Up
Is your acoustic guitar’s bridge lifting? We can help with that too! This service usually requires a set up afterward.
Acoustic Guitar Heel Joint Seal (Partial Reset): $65 + Set Up
Is your acoustic guitar having tuning stability issues? Chances are your neck has “popped.” The best way to test is to see if you can slide a piece of paper under the heel. If there is enough of a gap to slide the paper in, your neck has “popped.” That is to say, the heel has separated slightly from the body. In a lot of cases, we can get you sealed up without a full reset. You see this a lot in vintage acoustic guitars that are from 1990 and older. This service usually requires a set up afterward.
Binding Repair: $75 per Half Side - $150 per Full Side - $300 for Complete Rebind
Is the binding on your guitar falling off? We can fix that!
***Old repair attempts that require excessive cleanup of the binding channel may be subject to additional charges.***
Custom Shop Work: Market Price
Custom shop work will be taken on an incredibly item-by-item basis. We reserve the right to turn down jobs based on tooling, complexity or workload. That being said, we love a weird project and it is usually not very hard to talk us into stuff; we give in easily to peer pressure. So, contact us and let’s talk it out!
Due to our limited tooling and large workload, we are not currently taking refrets or neck resets. For these services we highly recommend Scale Model Guitars or Shiloh Music.
Strap Button Install: $10
Includes economy strap buttons. Super common repair; whether they are stripped out or were never installed in the first place, we can help you out. In most cases, if we are not busy, I can do it while you wait. Takes about 10 minutes.
Output Jack Repair: $28
Includes jack. This is probably the most common repair I do. In most cases, if we are not busy, I can do it while you wait. Takes about 15 minutes.
Spot Fret Level: $15 per Spot
*Up to 3 spots* If your guitar plays great, but has one or two dead frets or a little bit of sizzle, this is the option for you. Spot levels are used to tame down a few high frets. If you have more than 2-3 high spots though, it is time for a set up and light fret level. In most cases, if we are not busy, I can do 1-3 spot levels while you wait. Takes about 25-45 minutes.
Floyd Rose® / Locking Tremolo Balancing: $40
Say your strings are new and the relief setting in your neck is good, but your tremolo is either hiked way up or slammed way back. This is the option for you; we can get your locking tremolo floating flush to the body and back to where it is supposed to be. This options is ONLY available if the guitar is fully strung and otherwise ready to go — if the guitar needs strung or a truss rod adjustment, your guitar will require the full $80 set up.
Headstock Repair: $240+
Cracked headstocks — It happens to the best of them. Four hour minimum: complicated or otherwise elaborate repairs might be subject to additional fees depending on the severity of the damage. These cases will be charged at shop rate.
Acoustic Guitar Electrification: $150 + Parts
Tired of micing that acoustic guitar? We can help with that. There are a lot of ways to eat this Reese’s®, but we will find the electrification method that works best with your particular set of circumstances. Does not include pickup or hardware; you can either provide them or we can order them for you for the cost of parts, shipping and taxes.
Rubber Bridge Installation: No Electrification – $195 | With Electrification – $295
Includes my original rubber bridge. Does not include pickups and electronics. There is no denying that my rubber bridge has become one of the things I am most known for. If you want me to rubberize your guitar, I will do that for you. Keep in mind that only certain kinds of guitars are eligible, guitars with floating bridges are the easiest — but if it can happen, I will make it happen. If you are curious if your guitar will work, shoot me an email and let’s talk about it.
Basic Rewire: $60 + Parts (2 Pot or less circuit)
Advanced Rewire: $120 + Parts (4 Pot or More Circuit)
There are a multitude of reasons you would want to rewire your guitar. We can help with that! This option covers most basic guitar wiring diagrams: Strat®, Tele®, Les Paul®, SG®, P & J Basses, etc. Jazzmaster®, Jaguar® and other uber-complicated or custom wiring will incur additional hourly fees, charged at shop rate.
Acoustic Guitar Bridge Seal: $120 + Set Up
Is your acoustic guitar’s bridge lifting? We can help with that too! This service usually requires a set up afterward.
Acoustic Guitar Heel Joint Seal (Partial Reset): $65 + Set Up
Is your acoustic guitar having tuning stability issues? Chances are your neck has “popped.” The best way to test is to see if you can slide a piece of paper under the heel. If there is enough of a gap to slide the paper in, your neck has “popped.” That is to say, the heel has separated slightly from the body. In a lot of cases, we can get you sealed up without a full reset. You see this a lot in vintage acoustic guitars that are from 1990 and older. This service usually requires a set up afterward.
Binding Repair: $75 per Half Side - $150 per Full Side - $300 for Complete Rebind
Is the binding on your guitar falling off? We can fix that!
***Old repair attempts that require excessive cleanup of the binding channel may be subject to additional charges.***
Custom Shop Work: Market Price
Custom shop work will be taken on an incredibly item-by-item basis. We reserve the right to turn down jobs based on tooling, complexity or workload. That being said, we love a weird project and it is usually not very hard to talk us into stuff; we give in easily to peer pressure. So, contact us and let’s talk it out!
Due to our limited tooling and large workload, we are not currently taking refrets or neck resets. For these services we highly recommend Scale Model Guitars or Shiloh Music.
All other repairs are taken on a case-by-case basis and are calculated:
Parts cost + ($60 x H)
(H = Number of Hours Spent on Repair)
Most repairs take 2-4 hours or less.
PEDAL & EFFECTS REPAIRS
WE don’t do pedal repairs, but you can still bring them to us — we have a guy! Our contract pedal repair man is none other than Paul Haggard of Haggtronix. Paul is a wizard of the soldering iron and we sell his pedals in the store.
Paul comes about bi-monthly (as in, twice a month) and picks up the latest dropoffs and drops off the last visit’s repairs. So, repairs usually take around 2-3 weeks from dropoff to return.
BENCH FEE: $30
In some rare cases, Paul is unable to fix the pedal; usually because it has some sort of fried proprietary part that is not available on the aftermarket. The bench fee is owed whether the pedal is able to be fixed or not. The pedal may be forfeited to be scrapped for parts in place of the bench fee.
If the pedal is able to be fixed, GOOD NEWS! Paul works cheap. Most pedal repairs come in around $40-$60.
AMP REPAIR
We do take some amp repair, both in-house and on contract with some local amp builders, but it might be best to contact us before hauling your amp down to the shop to make sure we can help. Otherwise…
WE don’t do pedal repairs, but you can still bring them to us — we have a guy! Our contract pedal repair man is none other than Paul Haggard of Haggtronix. Paul is a wizard of the soldering iron and we sell his pedals in the store.
Paul comes about bi-monthly (as in, twice a month) and picks up the latest dropoffs and drops off the last visit’s repairs. So, repairs usually take around 2-3 weeks from dropoff to return.
BENCH FEE: $30
In some rare cases, Paul is unable to fix the pedal; usually because it has some sort of fried proprietary part that is not available on the aftermarket. The bench fee is owed whether the pedal is able to be fixed or not. The pedal may be forfeited to be scrapped for parts in place of the bench fee.
If the pedal is able to be fixed, GOOD NEWS! Paul works cheap. Most pedal repairs come in around $40-$60.
AMP REPAIR
We do take some amp repair, both in-house and on contract with some local amp builders, but it might be best to contact us before hauling your amp down to the shop to make sure we can help. Otherwise…
Bring ‘er on down and we’ll getchya sorted out!